Boil Water Order

UPDATE- CARTERVILLE: 06/23/2024, 8:30am: The boil water order previously issued for all Carterville Water customers has been LIFTED.

 

CARTERVILLE: 06/21/2024, 4:50pm: The Carterville Water Department must temporarily discontinue water service to all Carterville Water customers in order to complete the repair of the water main. When water service is restored, all Carterville Water customers will be under a boil water order until further notice.

Carterville Residential Trash Service Changes

The City of Carterville has recently contracted with Southern Illinois Waste to provide residential trash service for residents of the City.  SI Waste was the lowest bidder of two companies that submitted proposals to the City.  Because SI Waste bid their first year’s residential base rate at the same price as Republic Services was charging for the previous year’s service, the base residential trash bill is remaining the same for July 2024 through June 2025.

 

There are a few changes coming as we transition from Republic Services to SI Waste.  The first is the cost and billing for extra trash containers.  Republic Services currently charges $6 per month for an additional container/cart and bills the customer directly, outside of the City’s water/sewer/trash bill.  SI Waste will be charging $9 per month for an additional container/cart, and the additional carts from SI Waste will be billed along with the trash billing on your water/sewer trash bill from Carterville.  The Carterville Water & Sewer Office will be contacting customers that currently subscribe with Republic for additional carts to determine if they want to keep an additional cart with the new trash contractor.

 

The next change is to the pricing of residential/multi-family dwelling dumpsters.  That pricing is dependent on the size of the dumpster.  The Carterville Water & Sewer Office will be contacting customers that currently subscribe to dumpster service through the City to inform them of the pricing changes to their specific size dumpster as well as other options.

 

The final change will be the transition from the blue Republic containers to the gray SI Waste containers.  Republic Services has requested our residential customers leave their blue cart at the curb after the cart is emptied on the last pick-up in June (the week of June 24-29, 2024).  During the same time frame, SI Waste is coordinating the delivery of their gray carts, in order to be ready for the residential trash route starting July 1, 2024.

 

As of right now, SI Waste is planning on utilizing the same trash days and routes.  However, if SI Waste plans to make any adjustments to the routes in the future, there will be advanced notifications sent to the affected residents.

 

Please feel free to contact the Carterville Water & Sewer Office with any questions or concerns prior to, during, or after the trash service transition.

Water Office: 618-985-2011

City Hall: 618-985-2252

Email: ASimpson@visitcarterville.com

Attention Carterville Residents: Electric Aggregation

From Affordable Gas & Electric, the electric aggregation consultant for the City of Carterville:

Last week Ameren IL announced their new price-to-compare for the summer service under their Basic Generation Service for electric supply.

The new price-to-compare will be $0.08136/kWh from Ameren’s BGS-1 electric supply service this summer (June 1, 2024 – September 30, 2024). The non-summer numbers will not be official until late September for the period of October 1, 2024 – May 31, 2025.

Obviously, this summer rate from Ameren comes in lower than our negotiated aggregation rate with Homefield Energy of $0.091/kWh.

Opt-out letters were mailed to residents last week and the opt-out deadline is June 19th in order to not be automatically enrolled on the aggregation rate from Homefield Energy. If a resident misses this deadline, they will be enrolled but can still opt-out at any time after without any penalties or early termination fees.

We want to be transparent about our aggregation programs and ensure residents are receiving a benefit from the program. Overall, the program has produced savings dating back to the beginnings, but there can be instances like now where Ameren’s rate for electric supply falls below our aggregation rate. To help address concerns from residents, here are a couple of frequently asked questions with answers you are welcome to share:

  1. What is the new electric aggregation rate from Homefield Energy? The new rate will be $0.091/kWh as part of the aggregation program from Homefield Energy. This is a 12-month fixed rate from July 1, 2024 to June 30, 2025.
  2. What is Ameren’s price-to-compare? Ameren’s price to compare for their Residential Basic Generation Service for electric supply will be $0.08136/kWh from June 1st to September 30th. Their non-summer rate will be officially announced towards the end of September for the period of October 1st to May 31st.
  3. If I opted-out of the aggregation program last fall, do I have to opt-out again this time? Yes, residents who opted out under a previous rate but are still eligible for the aggregation program and received an opt-out letter would have to opt-out again from the new rate to avoid being automatically enrolled in the aggregation program. Opt-out letters are mailed to all eligible residents every time the aggregation rate changes, regardless of whether you opted-out of a previous aggregation rate or not.
  4. If I do not opt-out by the June 19th deadline, will I have to stay in the aggregation program? No. Residents can opt-out of the program at any time by calling Homefield Energy at 866-694-1262. There is no penalty or early termination fee for residents to opt-out of the aggregation program after having already been enrolled.
  5. If I opt-out of the aggregation program now, can I rejoin the aggregation later? If you have been participating in the aggregation program with Homefield Energy as your electric supplier and opt-out now, then you may have to remain on a minimum stay period with Ameren for 12 months before you are eligible to rejoin the aggregation program. If Ameren is currently your electric supplier and you opt-out now, you should be able to rejoin the aggregation program at any time.
  6. Who should I contact if I wish to opt-out of the program? Homefield Energy handles all enrollments in and out of the aggregation program. Please call Homefield at 866-694-1262 if you wish to not participate in the aggregation program.  
  7. Is there someone else I can speak with about other questions I have about this program? Our community works with AGE as our consultant for our aggregation program. Jordan Haarmann is our primary point of contact with AGE. He can be reached at 618-203-8328 or jordan.h@agellc.com.
  8. What is being done to help lower costs in the future for the aggregation programs? SIAP Solar Inc. is a non-profit that has been formed with the purpose of building solar arrays throughout Southern Illinois that will directly benefit our aggregation program. These solar arrays will take advantage of government incentive dollars for renewable energy to be built at lower costs. Once constructed, the solar arrays will begin generating bill credits to residents participating in the aggregation program.

Thank you,

Jordan Haarmann

Director – Procurement & Business Development

P: (618) 203-8328

F: (618) 205-5069

E: jordan.h@agellc.com

 

Please feel free to contact Carterville City Hall with any questions, 618-985-2252.

Public Hearing – Appropriations Ordinance

APPROPRIATION HEARING

 

The City of Carterville has scheduled a Public Hearing for review of the 2024-2025 Appropriation Ordinance on Tuesday, June 11, 2024 at 4:00pm at City Hall, 103 South Division Street, Carterville, IL.  The proposed Appropriation Ordinance is available for public review at City Hall.

 

Khristina Hollister, City Clerk

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