Boil Water Order Procedure

02/18/2021: As the boil water order continues for all Carterville Water customers, we wanted to remind you of the proper procedure for boiling.  Any water used for cooking or consumption should be brought to a rolling boil for at least 5 minutes before use.

Boil Water Order Issued – February 17, 2021

2/17/21 4:14p.m.: Due to a water main break that cannot be isolated, Carterville Water customers will experience a loss of pressure and then be under a boil water order until further notice.

 

Boil Water Order Issued – February 17, 2021

02/17/2021, 4:15pm: Due to a water main break that cannot be isolated, Carterville Water customers will experience a loss of pressure and then be under a boil water order until further notice.

Trash Collection Update – February 16, 2021

Republic Services will resume residential trash pick up tomorrow (Wednesday 2/17/21).  They will begin with the regular Monday route and will continue with collections throughout the week. Republic is asking all residential customers to leave their containers at the curb and be patient while they work to complete this week’s routes.   Feel free to contact the Carterville Water and Sewer Department with any questions or concerns.

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