UPDATE July 4, 2026- 8:15am: The district wide boil water order previously issued for all Carterville Water customers has been LIFTED.
Due to a damaged valve on a large water supply main, all City of Carterville water customers will experience a service interruption after 7:00pm on Thursday, July 2, 2026. Water service will remain off while the repair is being made and all Carterville Water customers will be under a boil water order when service is restored. The boil order is expected to be lifted on the morning of July 4th.